Order Processing Time
All orders will be processed within 1-3 business days after payment is confirmed.
During peak periods (such as promotional periods or holidays), order processing time may be slightly delayed.
Delivery Time
Domestic delivery: Estimated time is 3-7 business days.
International delivery: Estimated time is 7-14 business days (specific time varies depending on destination and customs).
Delivery time is calculated from the date the order is shipped, depending on your region and logistics service provider.
Delivery Fees
Domestic Orders: Free Shipping Service for orders over a certain amount (please refer to the checkout page for detailed amounts).
International Orders: Shipping costs will be calculated based on the destination and order weight and will be displayed at checkout.
Order Tracking
After shipment, you will receive a confirmation email with a tracking number, and you can check the logistics information at any time through the link provided.
Duty and Import Fees
For international orders, customs duties and import fees (if applicable) are the responsibility of the consignee. The specific fees will be determined by the customs department of the destination country.
Delivery Restrictions
Due to legal or transportation restrictions, we are temporarily unable to ship to certain countries/regions. Please confirm delivery availability at checkout.
Package Lost or Damaged
If your package is lost or damaged during shipping, please contact our customer service (utureactivate@outlook.com) within 7 days of receiving the notification. We will assist you in resolving the issue as soon as possible.
Contact Us
If you have any questions about shipping or logistics, please contact us via the following methods:
📧 Email: utureactivate@outlook.com
Thank you for choosing TreeShutShea!